How do you nurture your connection with your customers in a meaningful way? How do you ensure their experience is such a positive one your customers become loyal ones?
Tag Archive for: Omnichannel
Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?
Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return.
As we’ve previously shared in a BARE Fact – “70% of buying experiences are based on how the customer feels they are being treated.” (McKinsey). But do you really know how the customer rates their experience? Will they be one of the happy customers that tell nine people about their experience, or the unhappy customer that tells 16 (nearly two times more) people about their poor experience?
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BARE International shares an article by Julia Russell for SmartBrief – How millennials, service and engagement are trending on social in food and beverage. Read more
BARE International shares an article by Daniel Hong for Forbes – How AI Will Disrupt Your Customer Service and Sales Strategy in 2018.
Not every business can be featured on Undercover Boss – but you can gain essential insights into YOUR business with BARE International.
Happy Halloween from BARE International! Here, we’ve shared an article by Bryan Pearson for Forbes – Why Are Shoppers Booing? 6 Ways Retailers’ Service Can Trick Or Treat Customers. Read more
BARE International shares an article from Better Business Bureau – Is Your Company Losing Trust? New Research Shows Consumer Expectations Are Up, Customer Service is Down, Millennials Rule, and Price Still Matter.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.