In an era where the hospitality landscape is evolving rapidly, guest experience has emerged as a defining factor for hotels’ success. Exceptional guest experiences are a blend of thoughtful strategies, operational excellence, and genuine care.
Here are the top 7 key insights and industry best practices that can help you elevate the guest experience in your hotel and perhaps inspire new avenues of excellence.
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BARE International, a global field force agency and renowned market research firm, is excited to announce a strategic partnership with Stella Kochen Susskind, a distinguished thought leader and the driving force behind SKS Customer Experience. This collaboration brings together BARE International’s decades of expertise in market research and global field force with Stella Kochen Susskind’s visionary insights in customer experience, creating a powerful alliance that promises to reshape the landscape of consumer insights across Brazil and LATAM.
BARE International, a family-owned company in the customer experience industry, has appointed Jason Bare as the new President. With an in-depth understanding and passion for customer experience research, Jason’s appointment reinforces the company’s commitment to delivering exceptional services with a fresh and innovative approach. After serving as CEO for 36 years, Dale Bare has also announced her retirement. Former President Michael Bare will be taking over as the new CEO while Dale will still provide advisory support as the CEO Emerita.
BARE International has opened a new office in Madrid, Spain, as part of its strategic plan to strengthen its global presence and deliver superior customer experience research and evaluation services.
BARE International, a leading market research company, has achieved the ISO/IEC 27001:2013 certification for its Information Security Management System (ISMS), earning an elite leadership role in the market research industry.
Global Experience Research Firm BARE International earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa.
As an active member of the International Carwash Association for the past four years, and an exhibitor at The Car Wash Show, we’re proud partners with industry leaders. Add in our passion for CX data and statistics, and you’ll get why we enjoy helping our clients in the car wash industry. Read on to discover the impact of CX on Car Wash Business success, plus four ideas to increase customer loyalty! Read more
St. Patrick’s Day is a widely celebrated holiday that has its roots in Ireland but has become a global event. It’s a day filled with green decorations, parades, traditional Irish food, and of course, plenty of green drinks. While many people associate St. Patrick’s Day with luck, the truth is that creating a great customer experience is not just about luck – it takes intention, effort, and a commitment to delivering outstanding service.
Global market research firm BARE International recently earned its 20th consecutive certification by the Business Enterprise National Council. CEO Dale Bare shares, “We have an amazing tenure of employees, so it makes us very happy to know that we have created a workplace that is appealing to people, and they want to work for BARE.”
The number one goal for businesses is to keep their customers happy. We don’t think any differently, and we’re ready to share the secret ingredient on what makes our client partners – our customers – happy. But what is this secret? Read more
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