BARE International shares an article by Mona Bushnell for Business.com – How Technology Is Changing the Mystery Shopper World for SMBs.
Tag Archive for: customer service
It’s no surprise that effective customer service practices continue to change with advancements in the digital sphere and general consumer interaction. According to the Fyre Festival, some important trends found in 2017 include “keeping your word with customers” and “the importance of putting customers ahead of profits.” Although it seems obvious, it’s shocking how many organizations fail to implement these practices to their consumer base. Forbes found that “a total of $62 billion was lost in 2017 due to poor customer service.” Listed below are some major trends to look out for in 2018 that could change the scope of customer service.
More than 130 million people discussed Black Friday, Small Business Saturday and Cyber Monday throughout the holiday weekend.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
Holiday shopping season is here… but who will getting your business and social feedback? Read more
BARE International shares an article by Julia Russell for SmartBrief – How millennials, service and engagement are trending on social in food and beverage. Read more
BARE International shares an article by Daniel Hong for Forbes – How AI Will Disrupt Your Customer Service and Sales Strategy in 2018.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
Not every business can be featured on Undercover Boss – but you can gain essential insights into YOUR business with BARE International.