Complimentary Consultation*
Surveying remains one of the top methods of data collection.
Brand experiences and competitor feedback becomes more accessible and actionable through surveys deployed through multiple technologies:
- SMS Text
- Website Link
- SDK Plug-In
- Phone
- Geolocation
- Flash Feedback Stands
- Link on Product Collateral
Accessible and Timely Insight
Surveys can be posed in aisle by retail store employee after the in-aisle technology is used.
Surveys conducted via SMS or Email to customers purchasing a specific product or from a specific retailer. Predetermined time schedule following purchase or throughout product life cycle. Receive meaningful results, compiled immediately following a completed survey.
Actionable Intelligence
Combine data with mystery shop results to provide a powerful look at the online customer and brand experience. Information provided by customers + existing data are processed to instantly decide the best action to take. Allows Client opportunity to understand the in-store experience with each Retailer and the use of In-Aisle Technology.
Omni-channel Saturation Control & Personalization
Dynamic generation of unique customer journeys based on purchases and interactions. Surveys are optimized for each customer, retailer, point of contact, channel, device, product type, etc.
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. BARE’s customer experience research can provide you with critical data to make meaningful business decisions.
*Restrictions and Limitations apply.
EXPERIENCE SURVEYS & METHODOLOGIES
CUSTOMER EXPERIENCE
Interactions become more visual, customizable, and simple to navigate. There are actionable insights to provide advanced analytics, and agile methodologies to help with flexible integrations and faster product development.
Multi-Response System
Reply instantly to each customer with the right response in every situation to build meaningful and profitable interactions.
Actionable Intelligence
Combine real-time information provided by customers with existing data to instantly take the best action. Information provided by customers and existing data are processed, confirming the best action.
Omni-channel Saturation Control & Personalization
Surveys are optimized for each customer, segment, point of contact, channel, device, and more to provide a dynamic generation of unique customer journeys based on past history of interactions.
EMPLOYEE EXPERIENCE
Employee Experience Surveys provide you instant results and unlimited feedback from employees.
Surveys can be catered towards different departments, business units and employee activities, from employee training and procedures, employee experience on a day-to-day basis, or knowledge on clients and dealers.
SMS / TEXT
Surveys via SMS text will allow for quick feedback responses during the bi-annual collection windows as well as at a more frequent cadence as questions arise.
EMAIL & WEBSITE
Integrate your customer survey into your website, app, emails, invoices, and paper communications to gain feedback from consumers at all touchpoints, regularly.
TELEPHONE
Qualified BARE Call Team Members will complete the telephone survey responses using our state-of-the art technology. Responses will be available to you via your client portal as completed in real time.
CROWDSOURCING
MICROSHOP SURVEYS
Utilize field force to complete quick, insightful surveys. InstaShops (commonly referred to as “Microshops”) are a mobile-based, affordable way to receive actionable data.
Photos and video clips can be utilized to reveal conditions, quality, adherence to standards, and more.
Unbiased: Utilize a field force to get unbiased observations.
Photo-Friendly: InstaShop allows for hi-res photo uploads; perfect for brand audits and price collections!
Detailed: More comprehensive than a standard Mobile Satisfaction Survey, InstaShops provide precise measurements and actionable data.
Speedy: Get instant results from these scaled down versions of Mystery Shop evaluations through this mobile-based tool.
Customizable: Surveys are branded to your business and fully customizable to your needs.
CUSTOMER SATISFACTION (CSAT)
Customer Satisfaction (CSAT) Surveys provide you instant results, unlimited feedback, and allow for customer incentives in exchange for completing surveys.
These surveys are cost-effective and user friendly. Surveys can be conducted via mobile or computer, with QR codes or kiosk links.
Accessible: Surveys can be conducted via mobile (smart phone) or computer, along with QR codes or kiosk links.
Instant: Results are compiled immediately after completed surveys.
Unlimited: CSAT monthly subscriptions allow for unlimited survey collection of actual customers.
Customizable: Surveys are branded to your business and fully customizable to your needs.
“BARE International’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”
Oscar Vega
Senior Regional Manager of Internal Controls
Marriott International
150Countries
in the BARE network
10Offices
around the world
50,000+Evaluations
completed worldwide each month
