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Measuring Customer Experience in Healthcare.
It may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. How do you make sure each of your employees is capable of making a good first impression? Do you really know how satisfied every patient is […]
BARE International’s Customer Surveys – Instant Results. Unlimited Feedback.
Increased customer satisfaction means increased revenue, so it is vital for the success of your business to know precisely how your customers are being treated and how they feel about your brand. Customer Satisfaction Surveys give you the feedback you need to keep customers happy and turn them into advocates.
BARE Shares – Ten Customer Service And CX Predictions For 2018
Are you keeping up with the trends and offering your customers have come to expect? 2017 saw a huge shift in the customer service world. The power now lies more or less entirely with the customer… they know what to expect, they know what they want and they won’t settle for anything less. And why […]
Health & Fitness 2018 – How to Keep ‘New Year, New You’ Customers this January.
In a recent survey from the online polling firm YouGov, eating better and exercising more top the list of new year’s resolutions. Yet a BARE International Health & Fitness Customer benchmark study showed that most gym members are unhappy with their current gym memberships.
Happy New Year from BARE International!
BARE Shares – How Technology Is Changing the Mystery Shopper World for SMBs
BARE International shares an article by Mona Bushnell for Business.com – How Technology Is Changing the Mystery Shopper World for SMBs.
A Holiday Message from BARE International
Interview With Our Star Evaluator: Sylvain Vincent
If you could be any animal in the world, what animal would you be and why?
Customer Service Trends to Watch Out for in 2018
It’s no surprise that effective customer service practices continue to change with advancements in the digital sphere and general consumer interaction. According to the Fyre Festival, some important trends found in 2017 include “keeping your word with customers” and “the importance of putting customers ahead of profits.” Although it seems obvious, it’s shocking how many organizations […]
BARE Shares – More Facebook and Instagram Users Discussed Holiday Shopping Than Super Bowl LI
More than 130 million people discussed Black Friday, Small Business Saturday and Cyber Monday throughout the holiday weekend.