Recent Posts
Newsletter Sign Up
Categories
Archive
- December 2024
- November 2024
- October 2024
- March 2024
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
Tell us what #CXMeans for a chance to win!
CX Day is October 2nd! How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100! ‘CX Day celebrates the professionals and companies that make great customer experiences happen. It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks. Join us!’ What does Customer Experience […]
BARE Shares – Why Many Customer Experience Programs Are Still Failing To Deliver
While investing in your customer experience investment, are you taking a proactive approach with a strong foundation, or a reactive approach to try to ‘fix’ upcoming issues or stack up against your competitor? A recent report from Gartner unveils the reason why there’s a disconnect between CX Programs and actual customer experiences, and BARE International […]
BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact.
BARE Shares – How do you know the economy is great? Customer service is terrible.
Customers know that when they’re purchasing a product or service, they’re also purchasing an experience. At least, that’s what the new expectation is. Here, BARE International shares an article by Danielle Paquette for The Washington Post: How do you know the economy is great? Customer service is terrible. ‘For evidence that it’s tough to find good help these […]
BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact.
BARE Shares – Customer Experience Index Reveals Brands Lack Human Connection
As bots and AI continue to enhance and become, well, “human”, more and more companies continue to invest in AI rather than people. But at what point does the customer care, or outright prefer, a human connection? Here, BARE International shares an article by Forrester for Forbes on how Customer Experience Index Reveals Brands Lack Human Connection. […]
Happy Labor Day Weekend!
BARE wishes a safe and happy Labor Day to all, and recognizes those who spend their days working to make America, and the world, a better place.
BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact.
BARE Shares – Old-School Industries Require New-School Customer Experience
It’s not just ‘back to school’ for kids; businesses all over the world are spending their time looking for more ways to grow customer loyalty. ‘Longevity’ is no longer synonymous with ‘guaranteed business’. What worked fifty, twenty, or even just a year ago are, well, “so last year.” Here, BARE International shares an article by […]
BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact.