‘These are turbulent and scary times for restaurant operators across the board. Online orders went from 10% to 100% of your business in just a matter of days. Your in-store order channel completely disappeared… But the pre-COVID rules of the road have changed drastically. The guest, now ordering solely through your online channels, needs an optimized […]
https://www.bareinternational.com/wp-content/uploads/2020/04/C19-Curbside-scaled.jpeg13282560Kristenhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngKristen2020-04-10 13:30:052020-05-04 13:25:14How to Optimize Your Online Menu & Survive the COVID Crisis
As new cases of Coronavirus continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers.
As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our […]
The Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. While businesses primarily focus on Promoters and Detractors, they’re missing out on a considerable and influential part of their audience: the Passives.
https://www.bareinternational.com/wp-content/uploads/2020/03/AdobeStock_253544375-scaled.jpeg15532560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-03-11 14:46:052020-03-11 15:28:05Leveraging the Passive Customer in Your NPS Data
The customer experience (CX) is at the core value in the real estate industry. Buyers, sellers, tenants, investors and real estate professionals base their buying behavior and brand loyalty on the level of service and engagement they receive.
https://www.bareinternational.com/wp-content/uploads/2020/03/AdobeStock_295936071-scaled.jpeg9312560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-03-04 13:10:002020-03-04 13:10:005 Ways to Create a VIP Experience in Real Estate
Delivering an incredible customer experience is top of mind for every business in 2020. Today, Big Data and Business Intelligence (BI) have become some of the most valuable, innovative and exciting technological offerings for the world.
https://www.bareinternational.com/wp-content/uploads/2020/02/AdobeStock_208775116-scaled.jpeg17072560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-02-26 11:51:042020-02-26 11:51:04Business Intelligence Vs Big Data in Capturing the CX
https://www.bareinternational.com/wp-content/uploads/2020/02/AdobeStock_126922170-scaled.jpeg17062560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-02-19 16:45:192020-02-19 16:45:19How AR and VR Drives the Car-Buying Experience
The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential.
https://www.bareinternational.com/wp-content/uploads/2020/02/AdobeStock_283756113-scaled.jpeg17072560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-02-10 10:00:482020-03-18 20:58:295 Ways to Humanize the Digital Customer Experience
There is an assumption that mystery shopping is for retail and hospitality businesses only. While it is true that shops, banks, hotels, service stations, restaurants and more are well suited to mystery shopping, it doesn’t stop there.
https://www.bareinternational.com/wp-content/uploads/2020/01/AdobeStock_226525773-scaled.jpeg12332560onimodhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngonimod2020-02-05 11:53:282020-03-18 20:50:48Why You Don’t Need a Brick-and-Mortar Store for Mystery Shopping Insights
It’s official, the customer experience is now more important to brands than mobile marketing, according to an Econsultancy report. With the promise of high returns on investment and happier customers, why wouldn’t your business want to pay closer attention to what their customers are saying?
How to Optimize Your Online Menu & Survive the COVID Crisis
‘These are turbulent and scary times for restaurant operators across the board. Online orders went from 10% to 100% of your business in just a matter of days. Your in-store order channel completely disappeared… But the pre-COVID rules of the road have changed drastically. The guest, now ordering solely through your online channels, needs an optimized […]
4 Ways to Monitor the Customer Experience Amid COVID-19
As new cases of Coronavirus continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers.
BARE Cares: Bringing Communities Together
As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our […]
Leveraging the Passive Customer in Your NPS Data
The Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. While businesses primarily focus on Promoters and Detractors, they’re missing out on a considerable and influential part of their audience: the Passives.
5 Ways to Create a VIP Experience in Real Estate
The customer experience (CX) is at the core value in the real estate industry. Buyers, sellers, tenants, investors and real estate professionals base their buying behavior and brand loyalty on the level of service and engagement they receive.
Business Intelligence Vs Big Data in Capturing the CX
Delivering an incredible customer experience is top of mind for every business in 2020. Today, Big Data and Business Intelligence (BI) have become some of the most valuable, innovative and exciting technological offerings for the world.
How AR and VR Drives the Car-Buying Experience
Like so many industries, technology is shaping the auto sector. And when it comes to car-buying in 2020, creating connected experiences is key.
5 Ways to Humanize the Digital Customer Experience
The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential.
Why You Don’t Need a Brick-and-Mortar Store for Mystery Shopping Insights
There is an assumption that mystery shopping is for retail and hospitality businesses only. While it is true that shops, banks, hotels, service stations, restaurants and more are well suited to mystery shopping, it doesn’t stop there.
3 Ways Analyze the Customer Experience
It’s official, the customer experience is now more important to brands than mobile marketing, according to an Econsultancy report. With the promise of high returns on investment and happier customers, why wouldn’t your business want to pay closer attention to what their customers are saying?