‘How much of consumers’ new online beauty shopping habits will stick when stores reopen? How should beauty retailers react?’ BARE shares an article by Richard Kestenbaum for Forbes with new trends and innovations in the beauty retail industry.
On this webinar, we share: Translating the real meaning of NPS, and how it can help (and hurt!) your business insights The top 3 three reasons why Passives are more dangerous to ignore than Detractors Why the type of survey you use matters (Hint: you’ll need more than one!)
‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.
https://www.bareinternational.com/wp-content/uploads/2020/07/girl-in-pink-long-sleeve-shirt-holding-stainless-steel-jar-4499860-scaled-e1593625174532.jpg12281708bare adminhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngbare admin2020-07-01 13:44:302020-07-01 13:44:30Retailers Report That Pandemic Shoppers Are Buying More Home And Design Products
‘Much has been written about customer service through the years, but the events of the past few months have changed the conversation in a big way. The rise in on-line buying has created new questions about how to build customer loyalty with someone you never actually meet.’ BARE shares an article by Jill Griffin for […]
https://www.bareinternational.com/wp-content/uploads/2020/06/rupixen-com-Q59HmzK38eQ-unsplash-1-scaled-e1593111266185.jpg14462560bare adminhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngbare admin2020-06-29 11:00:082020-06-25 14:58:03Customer Value Lies In The Eyes Of The Beholder
‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience—the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman […]
Rounding up the team for an annual meeting resulted all of us staying in a nearby large branded hotel, no room sharing or AirBNBs possible. The team ranged from High to Low Risk, all non-symptomatic, which resulted in guests with a range of expectations. We wondered: how often do exceptional moments occur to make the […]
Rounding up the remote team for an annual meeting resulted in twelve of our “out of towners” staying in our nearby large branded hotel. These individuals ranged from Baby Boomers to Generation X’s to Millennials, resulting in guests with a range of expectations. We wondered: how often do exceptional moments occur to make the experience memorable?
‘Customers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally.’ BARE shares an article by Blake Morgan for Forbes about how retailers are adapting with curbside pickup in order to serve customers and keep their businesses afloat.
‘As eCommerce’s share of overall retail sales shot past an estimated 25% (up from 17% in 2019), the consumer packaged goods (CPG) industry has rushed to adapt to a rapidly changing business model. ‘ BARE shares an article by Kiri Masters for Forbes discussing the rise eCommerce among grocery shoppers.
https://www.bareinternational.com/wp-content/uploads/2020/06/assortment-of-fresh-vegetables-and-fruits-put-in-plastic-4033160-scaled.jpg17072560bare adminhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngbare admin2020-06-10 13:30:132020-06-03 15:22:57The Grocery Industry Speaks: eCommerce Is Here To Stay
‘Many travel habits will morph as tourism slowly returns. But across all the trends experts point to, the one constant is the “p” word: Privacy. Have we all become semi-recluses through quarantine?’ BARE shares an article by Tamara Thiessen for Forbes about the upcoming changes for hotel stays and luxury travel.
https://www.bareinternational.com/wp-content/uploads/2020/06/woman-leaning-on-handrail-in-room-1838554-scaled.jpg17072560bare adminhttps://www.bareinternational.com/wp-content/uploads/2023/05/BARE-ISO-Badge-2023-1.pngbare admin2020-06-03 11:30:592020-06-01 14:14:37Hotels, Travel: How Privacy Will Be The New Luxury This Summer
How Beauty Retail Will Change As Stores Reopen
‘How much of consumers’ new online beauty shopping habits will stick when stores reopen? How should beauty retailers react?’ BARE shares an article by Richard Kestenbaum for Forbes with new trends and innovations in the beauty retail industry.
CX-Factor, Part I: NPS & Turning Passives into Promoters [Replay]
On this webinar, we share: Translating the real meaning of NPS, and how it can help (and hurt!) your business insights The top 3 three reasons why Passives are more dangerous to ignore than Detractors Why the type of survey you use matters (Hint: you’ll need more than one!)
Retailers Report That Pandemic Shoppers Are Buying More Home And Design Products
‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.
Customer Value Lies In The Eyes Of The Beholder
‘Much has been written about customer service through the years, but the events of the past few months have changed the conversation in a big way. The rise in on-line buying has created new questions about how to build customer loyalty with someone you never actually meet.’ BARE shares an article by Jill Griffin for […]
4 Actionable Customer Experience Statistics For 2020
‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience—the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman […]
Exceptional Moments Make the Experience Memorable (EMEM): Insights from BARE’s Hospitality Team, Post-COVID Scenarios
Rounding up the team for an annual meeting resulted all of us staying in a nearby large branded hotel, no room sharing or AirBNBs possible. The team ranged from High to Low Risk, all non-symptomatic, which resulted in guests with a range of expectations. We wondered: how often do exceptional moments occur to make the […]
Exceptional Moments Make the Experience Memorable (EMEM): Insights from BARE’s Hospitality Team, Pre-COVID Scenarios
Rounding up the remote team for an annual meeting resulted in twelve of our “out of towners” staying in our nearby large branded hotel. These individuals ranged from Baby Boomers to Generation X’s to Millennials, resulting in guests with a range of expectations. We wondered: how often do exceptional moments occur to make the experience memorable?
Ways To Win With Curbside Customer Experience
‘Customers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally.’ BARE shares an article by Blake Morgan for Forbes about how retailers are adapting with curbside pickup in order to serve customers and keep their businesses afloat.
The Grocery Industry Speaks: eCommerce Is Here To Stay
‘As eCommerce’s share of overall retail sales shot past an estimated 25% (up from 17% in 2019), the consumer packaged goods (CPG) industry has rushed to adapt to a rapidly changing business model. ‘ BARE shares an article by Kiri Masters for Forbes discussing the rise eCommerce among grocery shoppers.
Hotels, Travel: How Privacy Will Be The New Luxury This Summer
‘Many travel habits will morph as tourism slowly returns. But across all the trends experts point to, the one constant is the “p” word: Privacy. Have we all become semi-recluses through quarantine?’ BARE shares an article by Tamara Thiessen for Forbes about the upcoming changes for hotel stays and luxury travel.