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Does Your Store’s Customer Experience Live Up to Your Marketing Promises?
‘As consumers, we want to be recognized and catered to, and we can always use more convenience and positive experiences – especially during a time when there’s more uncertainty than usual.’ BARE shares an article by David Fletcher for Business.com with customer experience and marketing promises.
3 Lasting Changes To Grocery Shopping After Covid-19
‘Grocery stores have long been a staple of the global economy. But it wasn’t until the Covid-19 pandemic that most people realized just how vital they are.’ BARE shares an article by Blake Morgan for Forbes with changes to grocery shopping experiences.
Reviews Count – Give Your Customers Something To Talk About
‘Every business has reviews. It’s more obvious in the retail and B2C world, but even B2B companies are reviewed by their customers.’ BARE shares an article by Shep Hyken for Forbes with the importance of customer reviews.
Restaurants Are Setting Up Shop in Empty Hotel Suites
‘Chefs are pushing aside the beds and redefining the meaning of a private dining room.’ BARE shares an article by Kate Krader for Bloomberg with private dining in select rooms.
How luxury department stores are navigating the holiday season
‘Comfort shopping; revenge shopping. Call it what you will. Department stores across the world are counting on consumers wanting to spend more money than usual, particularly on luxury, in the narrow countdown to Christmas, putting some gloss on sales figures after a staggeringly bleak year.’ BARE shares an article by Kati Chitrakorn for Vogue Business […]
Can AI In Web Design Improve Customer Experience?
‘Artificial Intelligence and Customer Experience are both quite popular in the business industry today. While one promises the exponential possibility of growth and modernization, the other denotes the importance of customers in business growth.’ BARE shares an article by Pratip Biswas for IoT For All on AI and CX.
Customer Experience Automation – The Next Big Thing in Healthcare?
‘Customer experience is everything, especially for healthcare businesses. However, there seems to be a gap between healthcare providers and their consumers.’ BARE shares an article for Managed Healthcare Executive on CX automation in healthcare.
The Used Car Boom Is One Of The Hottest COVID-19 Markets For Consumers
‘Covid-19 has led to an increase in used car sales as people avoid mass transportation and are more sensitive to auto cost in the recession. Consumers can now find greater inventory of used vehicles online, and dealers are accelerating digital efforts too, but it can come at a premium and demand is driving up prices.’ […]
10 Things Customers Will Be Buying On Black Friday 2020
‘With a shift to online shopping and longer sales periods, Black Friday 2020 will look drastically different than it has in the past. But those aren’t the only changes—the items customers will be buying will also be different, reflecting the unusual year that is 2020.’ BARE shares an article by Blake Morgan for Forbes with 10 […]
Through The Retail Lens: The Curbside Customer Experience
‘When a customer no longer has to enter the store, the retailer has lost every touchpoint that exists within the store environment.‘ BARE shares an article by Sandy Smith for NRF on BOPIS (buy online, pick up in store) and curbside customer experience.