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CX is Team Sport: A Day in the Life Series, part II – Operations Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Operations and Project Management team here at BARE International! The key role of our Operations team is to ensure programs are running efficiently while providing unmatched service to our client partners. Read on to see what a typical day looks like!

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CX is Team Sport: A Day in the Life Series, part I – Client Services Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Client Services team here at BARE International! The key role of our Client Services team is to act as the bridge between program development and in-field implementation. Read on to see what a typical day looks like!

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Tell us about your #bestcxever!

CX Day is October 5th and we are looking for the #bestCXever!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $$$!

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BEWARE: EMAIL SCAMS

Beware! Scams are circulating around and pretending to be BARE, including fraudulent prepayment checks, letters via mail, and email scams. All evaluators for BARE International must be registered and would never receive prepayment for services. Payments are via Tipalti; Cashier Checks appearing to come from BARE are a sign of a scam. All legitimate BARE International emails end with @bareinternational.com. Thank you for alerting us to any possible scam so we can take action immediately!

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BARE International Partners with Pulse to Revolutionize Customer Experience for Global Brands

BARE International, a global company with 35 years of experience in customer research is joining hands with Pulse, a leading inspection and audit software company creating world-class EHS and compliance management systems. The partnership aims to help clients from across the industries with identifying issues that are affecting customer experience and providing actionable solutions.

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BARE International Honored with 2021 Shoppers’ Choice Award

BARE International honored for the MSPA Americas annual Shoppers’ Choice Awards for 2021.

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BARE International Honored as ‘Best Mystery Shopper Jobs and Companies to Work For’

BARE shares an article by Trinity Owen for DollarSprout on mystery shopping.

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Study shows that consumers (still) love a face-to-face purchase

BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchases. The surprise results, however, was within the financial sector, which went through a strong digital transformation.

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Online Reputation Management: Why You Should Use It And How To Get Started

‘In today’s connected world, a brand’s voice is no longer solely defined by the brand, but also by public feedback — largely online. So how you manage your company’s online reputation matters. It’s about promoting and protecting your brand so it can be discovered, followed, recommended and even defended in a predominantly digital marketplace. And it’s not as easy as simply running your own website or social media pages.’ BARE shares an article by Colson Hillier for Forbes on getting started and using online reputation management.

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Mystery Shop Insights on a Budget: How to Monitor Compliance and Improve Results with Self-Audit

Are you interested in making an impact on your operational and service results?  Are you concerned that standards have fallen due to lack of corporate budget for monitoring? Do you want make a difference with a nominal investment in time and money? 

There is a saying, “You cannot manage what you do not measure”.  Linda Amraen, Global Director of Client Services of Hospitality at BARE International,  provides an overview of the Self-Audit methodology and why deploying Self-Audit to ensure your team is performing according to standards is important in mitigation of risk and overall improvement. 

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