Did you know that May 1 is Loyalty Day — the same day much of the rest of the world celebrates as May Day? Since studies have shown that it costs 6 to 7 times more to acquire a new customer than keep an old one, outpacing your competition depends upon having a loyal tribe of happy customers.

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How do you nurture your connection with your customers in a meaningful way? How do you ensure their experience is such a positive one your customers become loyal ones?

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Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?

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At BARE International, we’re always on the look out for great mystery evaluators. But what does it really involve and what do you need to be an exceptional secret shopper? Read more

As we mentioned in a previous blog post on healthcare, it may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. Read more

Easter is right around the corner, and while we’re all looking forward to some much needed time off, it’s certainly not time to be ignoring your customers with cash to spend! Happy customers are the keystone of success for many businesses. Poor customer service can quickly bite you where it hurts most: your profits.

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Competition is an inevitable part of the business world, for businesses of any size. It is not a necessary evil, but rather an important part of the business ecosystem. In fact, competition can be an effective tool for growing and improving your business.

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It’s the luckiest weekend of the year! St. Patrick’s Day is enjoyed by millions across the globe tomorrow. Including us here at BARE International!

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