Financial services institutions are under pressure to deliver enhanced customer experience. Consider that great customer service will not only generate a top-notch customer experience, but it can positively affect a bank’s business and its bottom line. When done right, execution of a sound customer service strategy pleases customers, resulting in higher loyalty. Read more
It’s that time of the year again. As we ring in 2017, we vow to eat healthy, sleep more and get fit. Read more
Do you read the manuals, product descriptions and ingredients? Do you ask sales people questions? If so, you are the type of person we are looking for. Read more
To all of our wonderful Clients and Evaluators: The entire team at BARE International want to thank you for a fantastic year and wish you a very happy holidays and a prosperous 2017.
The United States Fashion Retail benchmark study by BARE International is finally here… And you don’t want to miss the results! Read more
Customer satisfaction can be observed and measured in a number of ways, some more obvious than others. Read more
The Mystery Shopping Providers Association (MSPA) awarded BARE International with their highest accolade, the MSPA Elite Award for 2017 at their annual conference in October, for a third consecutive year. Read more
There are many companies out there that offer Mystery Shopping services – but what makes BARE International the industry leader with a 99.2% client satisfaction rate? We go beyond Mystery Shopping alone- BARE is a global leader in Customer Experience Measurement. Read more
BARE international is proud to celebrate CX Day on October 5th! This global celebration of customer love is put on by the Customer Experience Professionals Association (cxday.org).
Commitment to excellent customer experiences is why our clients choose BARE, stay with BARE, and return to BARE. We celebrate our team, and also thank our clients and evaluators. The work they do in support of improving the customer experience is increasingly important in an ever competitive business environment where the customer is king or queen. By investing in customer research, our clients demonstrate their commitment to seeing their business through the eyes of their customers. This insight can be the key to delivering excellent customer experiences.
To celebrate our employees we are participating in local networking selecting employees to participate in the CX DAY breakfast and lecture in Washington, DC to learn and connect with other CX professionals. Plus we are providing four hours of wellness events in our corporate office to improve mindfulness and enhance the service they provide our clients daily.
We also celebrate our team of evaluators, who provide our clients with valuable information that helps them improve customer experiences. From detailed surveys to videos, our evaluators make it their business to share the real story about what can make or break a customer experience during various touch points of the customer journey.
According to Dale Bare, CEO of BARE International, “In our 30 year history, our commitment to delivering excellent customer service to our clients and supporting them in their quest to create their own customer experience excellence has never been stronger.”
Happy CX Day!
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