Think your business is leaving your customers satisfied? Does your customer service accurately represent your brand? Are your interactions consistent across platforms and stages? Read more
“How do I avoid a lawsuit after I terminate an employee?” Read more
Only 15 days to go! Join us for one-of-a-kind education that only MSPA Americas can provide. Read more
Insurance companies are under a tremendous amount of pressure to attract, reassure and retain members. According to a Accenture survey, 91% of insurers “believe that future growth depends on providing a special customer experience.” So it would appear that the industry has realized the current system is flawed and is actively interested in bridging the gap between average and exceptional. Read more
At many firms, customer service departments have become complaint departments, or a place to return purchases. Companies themselves seem aware of this problem, as they have spent years carefully measuring customer satisfaction and managing individual customer experiences. Read more
Hello Chicago Evaluators!
BARE International would love you to join us for a conversation about Mystery Shopping with BARE! We’d like to hear from you what is working and where we can improve. Read more
What are YOU doing May 16-17? Join BARE International at the CXPA (Customer Experience Professionals Association) Insight Exchange in Phoenix, AZ! You will be exposed to world-class learning and networking with a unique approach to exchange and a focus on innovation. Read more
At BARE International, we use a variety of mediums to reveal the moment of truth when your customers interact with your brand. Other businesses come to BARE to find answers, which we are more than happy to provide. Read more
It’s time to evaluate BARE. And win fabulous prizes. Read more
Discover, learn, connect, inspire and gain the tools needed to innovate and thrive at the NRA (National Restaurant Association) Show on May 20-23 at McCormick Place, Chicago! Read more
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