Entries by Kristen

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BARE Shares – 10 Customer Service Resolutions for the New Year

‘This is the time most of us reflect on the past year’s business, and — if we haven’t already — firm up our plans and goals for the next 12 months. And of course, customer relationships should be high on the list of things on which to reflect.‘ BARE shares an article by Michael Hess […]

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BARE Shares – 5 Trends Shaping The Future Of Customer Experience In 2019

‘The phrase “customer experience” gets a lot more play than it did in the business world in the past, when people would simply throw it around synonymously with the phrase “customer service.” We’ve established these two things are definitely not the same. Customer experience is now seen as a key business strategy for every brand.’ BARE […]

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BARE Shares – Forget Black Friday: This Saturday Is When the Money’s Spent

‘Waiting until the weekend to do your holiday shopping? You’re not alone: This coming Saturday, coined “Super Saturday”, may be the biggest spending day of the year.’ BARE shares an article by Anne Riley Moffat and Matthew Boyle for Bloomberg on how This Saturday Is When the Money’s Spent. ‘Although Black Friday used to be America’s […]