Social Reputation.
Real customers. Real reviews.
View all reviews by real customers across multiple review and social media platforms including Yelp, Google, TripAdvisor, and more. Strengthen relationships with your customers and monitor feedback, allowing the resolution of issues quickly for unhappy customers.
Social Media Reviews are aggregated into your dashboard with the rest of your program, allowing a seamless view of how different outlets in your business work together to provide your customer’s experience.
Review Insights
- Monitor and track insights from a variety of review sites.
- Respond to positive and negative reviews with customizable recommendations or from scratch.
- Share reviews, photos, and social posts to social media accounts.
Review Responses
Responses to both positive and negative reviews are crafted and suggested to strengthen customer relationships and resolve issues for unhappy customers.
Sharing Reviews & Content
Share reviews, fan photos, and social posts to Google, Facebook, Instagram and Twitter based on provided recommendations.
Customizable Responses & Recommendations
- Recommendations can be approved, personally edited, or ignored.
- Approved and edited recommendations are instantly posted and ignored posts will be deleted.
Digital Brand Management.
Your online presence matters.
The brand monitoring service allows easy viewing of your brand or product mentions throughout the web allowing analysis of trends and performance versus your competitors.
Brand Awareness
- Manage your online presence using key words.
- Discover what is being said about your brand and products as well as your competitors.
- See how performance differs throughout an industry, in different countries, media sources, and languages to see what can be improved on and how your brand compares.
- Rate your brand versus your competitors and gain insight on competitor strategy.
Trend Analytics
- Understand where your brands and products are being mentioned.
- Monitor what is being said on various media sources.
- Measure volume and reach of mentions over time in different languages, countries, and media sources.
- Discover the sentiment of conversations and related topics and respond to both positive and negative sentiments.
Engaging Content
- Create relevant and engaging social media posts from one tool.
- Manage and schedule posts with a content calendar and respond to mention on the feed.
- Post from mobile devices or computer, with access given to anyone related.
Advanced Research
- Receive the right information without any noise from desired names, sources, languages and countries.
- Narrow down searches with specific tags and filters.
- Be notified of mentions and share reports on company data.
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. BARE’s customer experience research can provide you with critical data to make meaningful business decisions.
*Restrictions and Limitations apply.
“BARE’s reporting capabilities are extremely in depth. They are able to give a broad spectrum view of the company as a whole or they can drill down to see regional and individual store data.”
Kevin Reynolds
Pesident
Cardinal Bank
in the BARE network
around the world
completed worldwide each month